A 1:1 with your executive becomes valuable the moment you stop treating it as a box to check. It becomes valuable when you start treating it as a chance to listen instead. The questions and updates matter, but the real value shows up in what you notice between them.
Assistants treat their 1:1 like a checklist because the list is usually long and real. Which flight option to book. Whether a client lunch venue works. What the packed schedule looks like on Thursday. These check-ins matter and deserve attention. The risk is getting so focused on covering the list that there is no room left to actually listen.
For many executives, their 1:1 with you might be the only time all week when they can think out loud. It might be the only chance to process what is on their plate and feel genuinely supported. When you listen closely, you hear what they are saying, and just as often, what they are not saying. A passing comment about a team member who dominates meetings is information you can act on. So is a mention that next week is going to get busy, if you catch it before it becomes a problem.
Three questions turn a routine update into real insight. The first: “Based on what I’m hearing, does this meeting still need to be prioritized?” The second: “You mentioned next week may get extra crazy. Tell me about that, what should I be anticipating?” The third is simpler: a quick follow-up on an offhand comment instead of letting it pass. Each one signals that you are listening for meaning, not just logging tasks.
Your 1:1s are a chance to get answers. They are also a chance to listen for what is underneath them. The things you notice and act on in those moments are usually what separate a good assistant from a great one. Checking the box gets the meeting done. Listening between the lines is what actually changes how the partnership works.
Coaching and resources for Executive Assistants ready to level up
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